Strong social infrastructure essential for health and well-being during crises 

A strong social infrastructure is essential for the health and well-being of citizens, especially in times of crises such as pandemics. A vital social infrastructure, consisting of neighborhood organizations and networks, social work, libraries, schools, health organizations, religious institutions, and other public facilities, plays a crucial role in protecting vulnerable groups and ensuring their access to basic services, during crises and in daily life. This is found in the research led by Prof. Godfried Engbersen and Dr. Carla Kolner, Erasmus University Rotterdam. 

The report The five functions of social infrastructure during a pandemic highlights five key roles of a vital social infrastructure during crises, summarized as the ‘COVID functions’: (1) Communicate: disseminate reliable, accessible information, especially to vulnerable groups; (2) Observe: Identify and address problems and needs early; (3) Connect: promote social cohesion and reduce loneliness; (4) Initiate: encourage and support community initiatives; and (5) Provide services: ensure continuity of essential (assistance) services for citizens’ wellbeing and health and enable rapid post-pandemic recovery.  

Strong social infrastructure lifesaving  

The COVID pandemic highlighted the importance of investing in these local organizations and facilities, such as community organizations and networks, social work, libraries, schools, health organizations, religious institutions, and other public facilities. Communities with strong social infrastructures can respond faster to the health and welfare challenges of the pandemic. The report emphasizes that these infrastructures are not only vital in times of crisis, but also contribute to improved well-being and quality of living together in citizens’ daily lives.  

Call to government   

The report makes an urgent appeal to the government to continue investing in these facilities. ‘A strong social infrastructure saves lives,’ the authors say.  The researchers call for structural funding and support for local organizations, especially for people in vulnerable positions. Municipalities are urged to work with local organizations to strengthen these infrastructures and ensure them for the future. 

About the study  

The five functions of social infrastructure during a pandemic. Authors: Carla Kolner (EUR), Kevin Pijpers (EUR), Guusje Enneking (EUR), Laxsini Murugesu (Pharos) & Godfried Engbersen (EUR). Edition: Erasmus University Rotterdam – ESSB / PDPC, August 2024  

A short guide has been written at the same time as the report: Pandemic preparedness and the importance of social infrastructure. A brief introduction. August 2024  

This guide highlights the key features and functions of a social infrastructure, and addresses possible negative aspects.  

The research was made possible by ZonMw (project no. 10710022210002.) and the Pandemic and Disaster Preparedness Centre.