Smart One-stop Support
Smart One-stop Support (SOS) is the central access point for support within the Convergence Health & Technology ecosystem. SOS brings together expertise, facilities and people to help ideas and innovations move faster towards real-world impact.
What can you come to SOS for?
SOS is there for researchers, innovators and project teams who have a question or get stuck while developing, funding or implementing innovations in health and technology.
- You have an idea but don’t know where to start
- You face regulatory, data or legal questions
- You need access to expertise, labs or partners
- You want to move to the next project phase
SOS was offically launched during the Enable & Excel Convergence Health & Technology event on 6 November 2025.
Watch the video for a short impression of the launch.
How SOS supports:
Practical guidance and connections across every phase of your project, from idea to implementation.
1. One entry point with a dedicated navigator
A single access point with a dedicated navigator who provides or guides you to the right support.
2. Smart connections
Fast access to relevant expertise, facilities, labs and partners across the ecosystem.
3. Phase-based and proactive support
Support that adapts to your project phase and actively follows up on next steps.
4. Learning system for better support
By learning from recurring questions, SOS enables smarter and more consistent support.
Examples from practice
-
(1) Medical device (hardware)
SOS supports teams in developing regulatory strategies for grant applications and market approval. We help ensure medical devices are clinically applicable and compliant, and connect technology-driven projects with clinical partners and regulatory experts.
- (2) Software and model development
SOS addresses data-sharing barriers between institutions and identifies solutions for secure data exchange. We map bottlenecks, organise shared solutions, and connect projects with similar technologies or approaches—enabling teams to learn faster and collaborate more effectively.
This works because SOS has insight into the full Convergence Health & Technology portfolio and relevant external initiatives.
A question, challenge or idea? Contact us!
"*" indicates required fields
Have a question, challenge or idea?
Contact our SOS team through the form above.