EMPOWERING Change

Building a resilient and future-proof healthcare workforce

The healthcare sector is under increasing pressure. Workforce shortages, burnout and turnover are threatening the quality and accessibility of care.

Empowering Change is a project within Convergence Health & Technology that addresses this challenge by focusing on two closely related priorities: workforce sustainability and capacity for change.

The challenge

Healthcare systems are facing a growing gap between demand for care and the capacity to deliver it. At the same time, innovations in technology and organization are essential to sustain healthcare systems. However, implementing these innovations requires healthcare professionals to continuously adapt, while already working under high pressure.

Research shows that workforce sustainability (well-being, engagement, retention) and change capacity (readiness to adopt innovation) are strongly interconnected. Supporting both is essential to enable sustainable healthcare transformation.

“Innovation in healthcare is not just about technology — it’s about people being able to adopt and sustain change.”

Our approach: a Living Lab for change and learning

Empowering Change develops a practice-based Living Lab, in which research and healthcare practice are closely integrated. The project focuses on:

  • developing a monitoring system to assess workforce sustainability and change capacity
  • identifying barriers and facilitators for change within teams and organizations
  • designing and evaluating evidence-based interventions, with a focus on leadership and team dynamics

This approach creates a continuous learning system in which data and practice inform each other.

What we aim to achieve

The project aims to:

  • develop tools to monitor workforce sustainability and adaptability
  • design and implement leadership-focused interventions
  • support healthcare professionals and teams in adopting innovations
  • contribute to a sustainable and adaptable healthcare workforce

Impact

By integrating research and practice, Empowering Change contributes to:

  • improved understanding of what enables or hinders change in healthcare
  • practical tools and interventions for healthcare organizations
  • better conditions for implementing innovations in healthcare practice

In doing so, the project supports the broader goals of Convergence Health & Technology by helping to translate innovation into practice.

EMPOWERING Change part of EMPOWER programme

Empowering Change is part of the broader EMPOWER programme, which focuses on strengthening healthcare professionals and organizations in dealing with ongoing change and innovation.